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Frequently Asked Questions
We Are Here For You
F A Q
  • How are orders placed?  Can be done via the happiness link (https://lassana.com) or calling the happiness hotline +94 (0)112 00 11 22

  • What are the free delivery available cities? Free delivery is available in over 125 cities.

    Ampitiya Angoda Angulana Aniwatta Anniewatte Arangala Aruppola Asgiriya
    Athul Kotte Athurugiriya Attidiya Batawala Battaramulla Beddagana Bellanwila Biyagama
    Bokundara Boralasgamuwa Colombo 01 Colombo 02 Colombo 03 Colombo 04 Colombo 05 Colombo 06
    Colombo 07 Colombo 08 Colombo 09 Colombo 10 Colombo 11 Colombo 12 Colombo 13 Colombo 14
    Colombo 15 Dalugama Dedigamuwa Dehiwala Delkanda Embuldeniya Gangodawila Gatambe
    Godagama Gonawala Gothatuwa Habarakada Hanthana Hanwella Havelock Town Heiyanthuduwa
    Himbutana Hiripitiya Hokandara Homagama Jubili Post Kadawatha Kaduwela Kalubowila
    Kandy Katubedda Kawdana Kelaniya Kesbawa Kiribathgoda Kirulapona Kohuwala
    Kolonnawa Koswatta Kotahena Kotikawatta Kottawa Kotte Lewella Lunawa
    Madapatha Madiwela Mahaiyawa Maharagama Malabe Maligawatta Mapanawathura Mattegoda
    Mawilmada Meegoda Mirihana Moratuwa Mount Lavinia Mulgampala Mulgampola Mullegama
    Mulleriyawa Nadimala Narahenpita Nawala Nawinna Nugegoda Obesekarapura Orugodawatta
    Padukka Pahathgama Pamunuwa Panagoda Pannipitiya Papiliyana Pelawatta Peliyagoda
    Pepilyana Piliyandala Pitipana Pittakotte Polgasovita Polhengoda Rajagiriya Ranala
    Ratmalana Rukmalagama Sapugaskanda Siddamulla Siyambalape Suduhumpala Talahena Thalahena
    Thalangama Thalapathpitiya Thalawathugoda Thalwatta Udahamulla Wattala Wellampitiya Werahera
    Wijerama              
  • How are the flowers delivered? Delivery is made in our own vehicles equipped with freezers to the desired destination

  • What happens if my recipient is not present at the time of delivery? We will do our best to call recipient or sender and deliver to a nearby location.

  • Can I place an order for international delivery? Please call us our happiness hotline +94 (0)112 00 11 22

  • Do you deliver on weekends/ public holidays? Deliveries will be done 365 days

  • How do I check the status of my order? The customer is informed after delivery via an e-mail and SMS. Or status can be checked by calling our happiness hotline +94 (0)112 00 11 22

  • Can my order be a surprise? Of course, but the address and directions with the correct landmarks must be clearly stated.

  • What if the city I want is not listed? Please call our happiness hotline for special delivery arrangements.

  • Is it safe to shop at lassana.com? Yes, its secure but basic precautions on web browsing should be followed.

  • What are the modes of payment?  Visa, Master, American Express Cards, Bank Transfer and cheques are accepted from corporate customers.

 

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Island wide Delivery

Same Day Delivery & Express Delivery is available for selected products & Regions

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Multiple Payment Options

Credit/Debit Cards, Bank Transfer, Cash Deposit & Cash on Delivery is available

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Secured Payments

Payments are secured by Commercial Bank, Sampath Bank & Nations Trust Bank

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Branch Network

Colombo 07, Colombo City Center, Nawala, Kandy City Center,Negombo, Jaffna