Upload prescriptions in a
couple of clicks
Ensuring the medication safety is our first priority. Entering correct patient details here will help us to deliver more safe, accurate and effective service to our valuable customers.
- Upload your valid prescription and get it reviewed by our experts.
- Get your medicines delivered at your home.
- Have any questions? Talk to our experts for free.
- Contact our pharmacists for more info 076 0341122.
File Upload guidelines
- Click or drag upload. Simply click on the upload area to open up a file upload window or drag your file directly onto the upload area.
- Accepted file types. We accept pdf, gif, jpg, png, jpeg and tif files only.
- Maximum file size. File must be less than 5MB in size.
- A successful upload. If the file name appears below upload area then your prescription has been successfully uploaded to our servers. We will then connect your prescription to your account and order.
Frequently Asked Questions
| 1. What is Lassanahealth online pharmacy service? |
Lassanahealth online pharmacy service is an online platform that provides an easy and convenient way to purchase prescription and over-the-counter medications from licensed pharmacists.
| 2. Is your pharmacy a registered pharmacy? |
Yes, we are licensed and regulated by National Medicines Regulatory Authority, Sri Lanka under registration number NMRA/R/5483/2022, ensuring that we meet the highest standards for dispensing medication and providing healthcare services.
| 3. How do I upload my prescription to Lassanahealth online pharmacy? |
You can either scan or take a picture of your prescription and upload it through our website.
| 4. What type of files can I upload for my prescription? |
You can upload JPG, PNG, or PDF files for your prescription.
| 5. What types of medications are available through Lassanahealth online pharmacy service? |
Lassanahealth online pharmacy service offers a wide range of prescription and over-the-counter medications for various health conditions.
| 6. Is it necessary to have a prescription to order medicine from Lassanahealth? |
A valid prescription is required for all prescription medicine orders. Over-the-counter products can be taken without prescriptions.
| 7. Can I upload a prescription for multiple medicines in one file? |
Yes, you can upload a single prescription file for multiple medicines.
| 8. What happens after I upload my prescription on your website? |
Once you upload your prescription on our website, one of our licensed pharmacists will review it and contact you via phone call to confirm your order and discuss any concerns or questions you may have.
| 9. Can I change the quantities or brands of my medication during the phone call with the pharmacist? |
Yes, during the phone call with our pharmacist, you can discuss the affordability of your medication and make any necessary changes to the quantities or brands of your medication.
| 10. Is the prescription upload process secure? |
Yes, LassanaHealth uses secure servers and encryption technology to ensure the safety and privacy of your personal and prescription information.
| 11. How does the ordering process work? |
The ordering process is simple and straightforward. Customers can select their desired medications, provide their prescription, and place their order online.
| 12. How long does it take for my prescription to be processed? |
Our goal is to provide timely delivery of medicine within 24 hours. However, due to availability constraints, it may be necessary to extend the delivery time to 48 hours in some cases. We will do our best to ensure that the medication is delivered as soon as possible.
| 13. Is Lassanahealth online pharmacy service available in my area? |
We currently deliver medicines to over 100 cities in the Colombo district, Kalutara, Gampaha, Galle, Jaffna & Kandy. Please check the website for availability in your area.
| 14. Is it safe to purchase medications online through LassanaHealth online pharmacy service? |
Yes, it is safe to purchase medications online through LassanaHealth online pharmacy service. All medications are dispensed by licensed pharmacists and are subject to strict quality control standards.
| 15. What payment options do you accept? |
We accept all major credit cards including VISA, MasterCard, and American Express, as well as bank transfers for orders placed via our hotline. Additionally, we also offer the option of cash on delivery.
| 16. How is my personal and payment information protected? |
LassanaHealth online pharmacy service uses industry-standard encryption technology to protect customers' personal and payment information.
| 17. What if I have questions about my medications or health condition? |
Customers can speak with a licensed pharmacist for advice and information about their medications and health condition.
| 18. What if I need to return my medications? |
If there is a problem with your order, please contact our happiness hotline +94 (0)112001122 for further assistance.
